Trusted HVAC Service Across Greater Vancouver. Read what homeowners across Greater Vancouver say about ROMA's furnace, boiler, heat pump, air conditioning, fireplace and water heater service.
from 158 reviews
151
5-star experiences featured
1999
serving Greater Vancouver
What customers say: fast, same-day response, knowledgeable technicians, honest diagnosis with no upselling, fair pricing and clean, tidy work.
Read the reviews on Google4.8★
Google rating
158
Google reviews
27+
for top services
16+
cities served
Why customers choose ROMA
Customers repeatedly mention prompt call-backs, next-day appointments and same-day fixes when furnaces or hot water systems fail — including on weekends.
Reviewers praise technicians by name — Nelson, Shawn, Andy, Tom and Bob — for diagnosing issues correctly and completing work with care.
A recurring theme is honesty: technicians explain what's actually needed and don't push unnecessary work.
Customers note clean work, tidy job sites and equipment that looks and runs better than before.
Furnace repair, replacement and maintenance — including high-efficiency Lennox and Carrier systems — are among the most reviewed services.
Reviewers trust ROMA with advanced boilers — Viessmann, IBC, Laars, NTI — and hydronic heating systems.
Reviews by service
Furnace Reviews
Furnace repair, installation, replacement and annual maintenance for gas and high-efficiency systems.
Boiler & Hydronic Heating Reviews
Boiler repair, replacement and hydronic/radiant heating service for many brands.
Heat Pump Reviews
Heat pump installation, repair and dual-fuel upgrades for efficient year-round comfort.
Air Conditioning Reviews
Air conditioning installation, repair and seasonal maintenance for central cooling systems.
Water Heater Reviews
Hot water tank installation, repair and fast replacement for gas and electric systems.
Tankless Water Heater Reviews
On-demand / tankless water heater installation and replacement with precise setup.
Gas Fireplace Reviews
Gas fireplace diagnosis, repair and annual service for safe, reliable warmth.
HVAC Repair Reviews
Diagnostics and repair across furnaces, boilers, heat pumps, fireplaces and water heaters.
HVAC Installation Reviews
Furnace, boiler, heat pump, AC and water heater installation and full system replacements.
HVAC Maintenance Reviews
Annual tune-ups and cleaning for furnaces, fireplaces, boilers, AC and water heaters.
Urgent & Same-Day HVAC Reviews
Fast-response help for no-heat, failed boilers, weekend AC breakdowns and urgent leaks.
Featured customer reviews
A sample of verified 5-star experiences. Longer reviews link to the original on Google.
KG Cox
Wry good attendance to the issue and some help with the matter. The issue is still not resolved, not because of Roma, but due to other manufacturer issues. No hesitation to recommend Roma for your needs with heating!
Response from ROMA Heating & Cooling
Thank you, KG! We’re glad we could attend to your heating issue quickly and provide some help, even though the final…Eliax Zen
Our Lennox furnace stopped working during a cold snap. ROMA Heating & Cooling responded promptly and had it running in no time. Their technician was knowledgeable and courteous. Highly recommend their services!
Response from ROMA Heating & Cooling
Thank you, Eliax! We’re so glad we could get your Lennox furnace up and running quickly during the cold snap. Our team…andrewkaylo
Great service! Shawn, the technician, was very knowledgeable. Serviced my boiler and replaced everything that I needed to get my boiler running without any issues. Will definitely call them again for my heating needs.
Caius Bilby
Our Lennox gas furnace stopped working right before the weekend. I called ROMA and they sent a tech the same day. Fast, professional, and honest service. Highly recommend for emergency HVAC repairs.
Response from ROMA Heating & Cooling
Thank you, Caius! We’re glad we could assist you promptly with your Lennox gas furnace before the weekend. Emergency…Paul C
Local GuideOn time. Fair and clear pricing. Andy the service tech is really polite, very knowledgeable and was clean and tidy with the service. I've used Roma for several years. They always deliver super service.
Heidi LeRossignol
I have been using Roma for several years and I'm always happy with their friendly and professional service. They service my gas furnace and gas fireplace every year. Never had issues with them.
Response from ROMA Heating & Cooling
Thank you so much, Heidi, for your continued trust and for sharing such a kind review! 🌟…Gordon Francis
Nelson arrived at our house one day after requesting an appointment, and solved our heat pump issue within half an hour during a heat wave. Excellent service and much appreciated! Price was also reasonable.
Tammy D
Local GuideAs always Nelson was super efficient. Showed up on time and was quick to work. I had a full maintenance done on the fireplaces and furnace. He was awesome. I won’t use anyone else.
Response from ROMA Heating & Cooling
Thank you, Tammy. We appreciate your trust in us and are glad our technician was prompt and efficient once again. Even…John Tenner
Local GuideRoma heating did a great job installing a new furnace and heat pump for me and helped me recieve the rebate. Thank you so much to the team i would highly recommend them
Response from ROMA Heating & Cooling
Thank you, John! We’re glad you’re happy with your new furnace and heat pump, and it’s great to hear you were able to…Reviews by city
About the company
ROMA Heating & Cooling is a local HVAC company serving Greater Vancouver since 1999. The company provides furnace, boiler, heat pump, air conditioning, fireplace, water heater and tankless water heater service — including repair, installation, replacement and annual maintenance — for homes and businesses.
Furnace repair and installation, boiler and hydronic heating service, heat pump installation and repair, air conditioning, gas fireplace repair, hot water tank and tankless water heater installation, thermostat upgrades, duct and air-quality work, and same-day / urgent HVAC support.
ROMA serves Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Port Coquitlam, New Westminster, North Vancouver, West Vancouver, Langley, Maple Ridge, Delta, White Rock, Port Moody, Abbotsford and Chilliwack, plus nearby communities across Greater Vancouver.
Based on its 158 Google reviews (4.8★), ROMA is known for fast response, professional and knowledgeable technicians, honest diagnosis without upselling, fair and transparent pricing, clean installations, and dependable long-term service that earns repeat customers.
FAQ
Call ROMA Heating & Cooling to book furnace, boiler, heat pump, water heater, fireplace or air conditioning service across Greater Vancouver.
Or email info@romaheating.ca · Serving Greater Vancouver since 1999